Cultural diversity in American society and, indeed, the world, has been acknowledged with increased frequency over the past several decades. This seminar is a direct response to the challenges facing long-term care professionals who are broadening their skill sets in cultural competence and ethical conduct essential for effective response to this diversity.  The course is designed for Social Workers, Case Managers and other professionals who work with the elderly in the long-term care setting. Practice Level: Beginning to Intermediate. Method of Delivery: Face to Face.

Objectives of this course:

• Examine aspects of cultural and racial diversity.

• Identify 5 core ethical standards of serving seniors based on the values of cultural diversity and cultural competencies.

• Apply 2 basic interviewing and helping skills that reflect recognition of social and economic injustice and respect for social and cultural diversity. Identify cultural diversity models.

• Examine personal beliefs and values to enhance ethical considerations in working with a culturally diverse population.

• Identify public resources to enhance multicultural understanding.


This course is approved by the Association of Social Work Boards – ASWB NJ CE Course Approval Program Provider #13. Course #1478 from 06/23/2017 to 06/23/2019. Social workers will receive the following type and number of credit(s): Ethics 1.5 and Cultural Competence 1.5. 


Longtree and Associates, provider #1208, is approved as a provider for social work continuing education by the Association for Social Work Boards (ASWB) through the Approved Continuing Education Program.  Longtree and Associates maintain responsibility for the program.  ASWB Approval Period: 03/20/2017 – 03/20/2020.  Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive 3.0 continuing education clock hours.

 Provider approved by the State of California Board of Registered Nursing, Provider Number (CEP) 15796, for 3.0 contact hours. Valid until June 20, 2019.


Your presenter, Susan E. Harris, CRA, ADC, LNHA, BA, MC, is a highly-accomplished healthcare executive with over 23 years’ experience at the helm of several senior living facilities, and home and community-based programs. She has spoken at the White House on eldercare issues and has a keen understanding of the ethical issues surrounding end-of-life care decisions and advance care planning. Ms. Harris has previously served as a consultant for CMS where she contributed to regulatory change and training of surveyors nationally on these changes. She has published articles in various industry journals, has served as a member of the Leading Age National Public Policy Congress, and has been delivering training on regulatory changes for over 20 years.


There is no fee for this program.  If you have questions or concerns about the course content, references, content evaluation, grievances, registration, facilities, special accommodations, course administration or if you want more information on social work continuing education units, please contact Laurie Loughney at Longtree & Associates, LLC at 848-218-1320 or at  Attendees who complete this course, sign in, and out, and complete its evaluation will be awarded a Certificate of Attendance on that date.


Serenity Hospice provides caring and compassionate hospice care services to patients and families throughout New Jersey.
Transparency in Coverage

Serenity Hospice Care LLC © Copyright 2023